Shipping policy
Shipping Policy
ATXFOODCO ships orders within the United States using trusted carriers to ensure fast and reliable delivery. By placing an order, you agree to the terms outlined below.
Order Processing
- Orders are processed during standard business hours.
- Processing times may vary based on order volume, product availability, and seasonal demand.
- Orders placed after cutoff times or on weekends/holidays will be processed the next business day.
Shipping Methods & Delivery Times
- Delivery times shown at checkout are estimates provided by the carrier.
- ATXFOODCO is not responsible for delays caused by carriers, weather, or circumstances outside our control.
- Expedited shipping options may be available depending on your location and product type.
Shipping Rates
- Shipping rates are calculated at checkout based on weight, destination, and selected service.
- Promotional offers such as free shipping may apply when eligible.
Shipping Address Requirements
- Customers must provide accurate and complete shipping information.
- ATXFOODCO is not responsible for delays or lost packages due to incorrect or incomplete addresses.
- Once an order has shipped, address changes cannot be made.
Tracking & Delivery
- A tracking number will be provided once your order ships.
- A shipment is considered delivered when the carrier marks it as delivered to the address provided.
- ATXFOODCO is not liable for packages lost, stolen, or damaged after delivery is confirmed.
Perishable Items
- Some products may require refrigeration upon arrival.
- Customers are responsible for retrieving and storing perishable items promptly.
- ATXFOODCO is not responsible for spoilage due to delayed pickup.
Shipping Issues & Claims
- If your order arrives damaged or is missing items, contact us within 48 hours with photos and order details.
- Claims submitted after this window may not be eligible for replacement or refund.
International Shipping
- At this time, ATXFOODCO does not offer international shipping.